Our client, a cutting edge market leading SMS solution provider, uses the latest web-based technologies. Collectively, our client has over 100 years of experience in the technology field, and they are passionate about putting mobile communication firmly on the agenda for businesses of any size.
Some of the unique features include:
- Direct text conversations with customers or staff.
- No complicated inboxes like other text messaging applications.
- The first SMS solution to bring message-matching technology to the marketplace.
- Bespoke options include connecting our SMS Solution with your application or database for a fully streamlined experience.
Challenge:
Our client needed to find a solution to open doors into particular vertical sectors, including; Leisure, Food & Drink, Travel & Tourism, Distribution. The objective to generate face to face or web-based meetings where a full demonstration of the SMS gateway can be presented to key business decision-makers.
Feed Back from Client:
When we first considered employing a telemarketing agency we thought that it would be more appropriate to bring the function in-house. After a number of months, we recognised that we needed some outside expertise that included campaign management expertise and experienced Telemarketing Account Managers that could approach the calls using a consultative selling strategy.
We have been working with the team at JEM for nearly 6 months and we are delighted with the results that the team have generated. Being able to listen to the call recordings when an appointment is made is a great way to our sales team getting a detailed insight before they meet the customers.
The management team at JEM are also extremely helpful and proactive in their approach and in particular their detailed reporting and weekly telephone conference calls have been invaluable.
The Results:
- Face to Face Appointments Made: 75
- Web Demonstrations: 48
- Hot Sales Leads Handed Over: 6
